WhatsApp Automation · Ordering · Live Agent

Automate WhatsApp conversations.
Take orders straight into your POS.

Automate conversations, and take orders too if you sell products. Every order lands in Foodics automatically — no tablet on the counter, no phone calls, no missed tickets.

Request a Demo See plans

Live with restaurants in Amman today

Real screens, not mockups

This is what your customer sees

No app to install, no link to open, no website to load. The menu opens inside the chat they already have.

  1. Browse the menu

    Browse the menu

    Your items with their photos and prices, straight from your catalogue. They add what they want to a cart, in the chat.

  2. Choose the options

    Choose the options

    Dough, size, extras — each with its own price, and a limit on how many can be picked. Exactly the modifiers you set up.

  3. Confirm the order

    Confirm the order

    Subtotal, the delivery fee for their own area, and the total — all before they confirm. Then it lands in your POS.

What you get

Three things, in the order most businesses adopt them

Start automating conversations. Add ordering, campaigns and live agents as you grow.

01

WhatsApp Ordering

Your live menu inside WhatsApp. Customers choose items and modifiers, pick delivery or collection, and confirm — and the order arrives in your POS ready to make.

02

Customer Campaigns

Reach the people who have already ordered from you, with the offer that brings them back. Sent on WhatsApp, priced per message, with delivery and cost reported for every send.

03

Live Agent

When someone needs a person, your team picks up the same conversation with the full history in front of them. Nothing repeated, nothing lost.

How it works

The conversation is the product. Ordering is one thing it does.

Ordering and fulfilment

  • Your Foodics menu, categories and prices sync automatically
  • Orders created in your POS with duplicate protection
  • Delivery zones and per-area fees, or collection from a branch
  • Modifiers and options captured in the chat, not guessed at
  • Per-branch menus, opening hours and delivery areas

Order updates customers actually read

  • Accepted, being prepared, on its way — sent as the status changes
  • Fewer “where is my order?” calls to your staff
  • Delivery and read receipts on every message

Campaigns that bring people back

  • Target by what someone ordered, and when they last did
  • Approval before anything is sent, and a per-message cost you see first
  • Recipients, delivery and exact cost reported on every campaign

A person when it matters

  • Hand off to a human without losing the thread
  • One inbox for every channel your team answers
  • Automation for the routine, people for the rest

Billing you can check

  • A wallet you top up, not a surprise invoice
  • Per-message price shown before you send
  • Every charge itemised by campaign

Who is Robochat for?

Built for anyone taking orders, bookings or enquiries:

Restaurants and cafés are where it started, and where the POS integration goes deepest.

Cafe & Restaurants Cloud kitchens Retail E-commerce Car Wash Gym Hotel Healthcare Education Travel Entertainment Pet Shop EV Charger Beauty Salon Lounge Area Insurance Telecommunications Public sector

Why Robochat?

What actually changes on Monday

01

Sell where your customers already are, with no app to install

02

Orders straight into Foodics — no one retyping tickets

03

Multiple branches, each with its own menu, hours and delivery areas

04

Every charge itemised, and a wallet you top up rather than a surprise bill

05

See what sells, who reorders, and what each campaign brought in

06

Works alongside your website, your socials and your POS

Plans

Simple Plans That Grow With You

Start by taking orders on WhatsApp, then add the tools that bring customers back. Messaging is billed from a wallet you top up — you see the per-message price before anything is sent.

Foodics integration is included at every tier — no separate setup fee. Every plan includes 1 branch, and campaign messaging is pay-as-you-go.

Pay annually and get 2 months free.

Reference only — you're billed in USD.

Zero-Touch Ordering

Starter

Take orders on WhatsApp and land them in Foodics, with nobody retyping tickets.

$99/ month

1 branch included

  • Direct Foodics Sync: orders arrive at the POS instantly
  • Full WhatsApp Ordering: catalog, options and modifiers in-chat
  • Automated Order Updates: fewer calls asking where the food is
  • Smart Delivery Routing: zone-based fees applied automatically
  • Hands-Free Setup: we handle the Meta/WhatsApp registration
Get Started
Most Popular

Turn Orders Into Repeat Orders

Growth

Everything that takes the order, plus the tools that bring the customer back.

$249/ month

1 branch included

  • Everything in Starter, plus:
  • Abandoned Cart Recovery: automatic follow-up on unfinished orders
  • Targeted WhatsApp Campaigns: broadcast offers that drive repeat sales
  • Live Agent Inbox: a real person steps in, full chat history included
  • Customer Audience Builder: segment by spend and order history
  • Import Your Customer List: bring your existing numbers, matched and de-duplicated
Get Started

Scale And Control

Enterprise

Many locations, many numbers, and control over who can do what.

Custompricing

Branch count to suit

  • Everything in Growth, plus:
  • Multi-Number Architecture: every location on its own WhatsApp number
  • Advanced Branch Routing: per-location menus and ordering rules
  • Custom Flows: conversations and forms as complex as you need
  • Roles & Permissions: control what each teammate can access
  • Dedicated Account Manager: named contact, guaranteed response time
Talk to Sales

Need more locations? Additional branches are just $39/ month each, on any plan.

Included in every plan

  • No-code bot builder
  • Understands typed questions
  • Wallet billing, pay only for what you send
  • Duplicate-order protection
  • Send limits and quiet hours
Compare plans
Feature Starter Growth Enterprise
Branches included 11Multiple
Extra branches +$39 / month each +$39 / month each Included in quote
WhatsApp numbers 11Multiple
WhatsApp ordering & Foodics sync ✓✓✓
Zone-based delivery fees ✓✓✓
Understands typed questions ✓✓✓
Knowledge base answers —✓✓
Abandoned-cart recovery —✓✓
Marketing campaigns — Manual + scheduled Manual + scheduled
Live agent inbox —✓✓
Customer audience builder —✓✓
Customer list import (CSV/Excel) —✓✓
Campaign approval gate —✓✓
Campaign & sales reporting —✓✓
Choose what syncs —✓✓
Roles & permissions ——✓ Advanced
Support Standard Priority Dedicated manager

FAQ

How ordering, your POS and billing actually work

Do I need a new WhatsApp number?

No — you can move the WhatsApp number you already use onto the WhatsApp Business Platform. If you'd rather keep that number in the regular WhatsApp app, we register a new one for your bot instead.

Does it work without Foodics?

Yes. The bot, live-agent handoff, campaigns and customer audiences all work on their own. Foodics only comes in if you want orders created straight in your POS.

What does a message cost?

Sending a broadcast or campaign draws from a prepaid wallet, and you see the price before you send. Nothing is charged without your say-so.

Can customers type instead of tapping?

Yes — the bot understands plain typed questions, not just menu-button taps.

How long does setup take?

Most of it is us configuring your bot and connecting your WhatsApp number and Foodics account — not something you have to build yourself.

What if I have more than one location?

Every plan includes one branch, and each extra branch is $39 / month — on Starter as well as Growth. You are never pushed to a higher plan just to connect a second location.

Get in Touch

See it with your own menu

Fill out the form below and we'll get back to you shortly

Office

Shatna St , Khalda Amman, Jordan

Company

Robochat is a product of Robotack

What are you looking to do?

Ready to take orders on WhatsApp?

Contact Us